Play Smart. Stay in Control.

Deposit Limits Explained

Deposit limits are one of the most effective ways to keep your gambling spending within a budget you are comfortable with. At 999bh, you can request a daily, weekly or monthly deposit limit via our support team at any time. Once a limit is in place, you will not be able to deposit more than the specified amount within the chosen period, regardless of which payment method you use — whether that is bKash, Nagad, Rocket or Upay.

Reducing a deposit limit takes effect immediately — the lower limit applies from the moment it is confirmed. Increasing a limit, however, requires a mandatory 24-hour review period before the change becomes active. This cooling-off period is intentional; it gives you time to reconsider whether the increase is genuinely what you want, rather than an impulsive decision made during a session.

Self-Exclusion

Self-exclusion is a voluntary step that allows you to block all access to your 999bh account for a defined period of time. If you feel that gambling is becoming difficult to control, or if you simply want to take a structured break, self-exclusion is the most comprehensive protection tool available to you. 999bh offers self-exclusion periods ranging from 1 week, 1 month, 3 months, 6 months, 1 year and permanent exclusion.

During a self-exclusion period, your account login is disabled, all marketing communications from 999bh to you are stopped, and you will not be able to make any deposits or place any bets. At the end of a fixed-term self-exclusion period, your account will not be automatically reactivated — you must contact support to request reinstatement, and a 24-hour reflection period will apply before access is restored. Permanent self-exclusion cannot be reversed.

Time-Out Feature

A time-out is a shorter, more flexible break from gambling. Unlike self-exclusion, a time-out is designed for players who want a brief pause rather than a long-term block. 999bh offers time-out periods of 24 hours, 72 hours, 1 week or 1 month. During a time-out, your account is temporarily suspended — you cannot log in, deposit or bet. Any existing account balance is held safely and will be available when the time-out ends.

To activate a time-out, simply contact 999bh support and specify the duration you need. The time-out will be applied to your account immediately. At the end of the time-out period, your account access is restored automatically, so you do not need to take any further action to resume playing if you choose to do so.

Reality Checks and Session Reminders

It is easy to lose track of time when you are enjoying a game of cricket betting, slots or live casino. 999bh offers session time reminders — configurable notifications that alert you when you have been playing for a set amount of time (for example, 30 minutes, 1 hour or 2 hours). These reality checks give you a clear, neutral signal to pause, review how long you have been playing, check your current balance, and decide whether to continue or stop. To set up a session reminder, contact our support team and specify the interval you prefer.

Recognising the Warning Signs

Problem gambling can develop gradually. Knowing what to watch for helps you — and the people close to you — catch it early. Below are some common signs that gambling may be shifting from entertainment to something more serious:

• ⚠️Spending more money on gambling than you originally planned, or chasing losses by making additional deposits to try to win back what you have lost.
• ⚠️Gambling for longer periods than intended, or feeling unable to stop even when you want to.
• ⚠️Using money intended for essential expenses — such as rent, food, bills, or school fees — to fund gambling activities.
• ⚠️Feeling irritable, anxious or restless when not gambling, or gambling to escape stress, boredom or negative emotions.
• ⚠️Hiding or lying about how much time or money you are spending on gambling, or becoming secretive about your online activity.
• ⚠️Gambling affecting your relationships, work performance, or mental wellbeing — including arguments with family members in Dhaka or elsewhere about money or time spent online.

If you recognise any of these signs in yourself, please do not hesitate to reach out to 999bh support or to use the self-exclusion or time-out tools described on this page. You can also speak to a trusted family member or friend. Taking action early makes a real difference.

Protecting Young People

999bh enforces a strict minimum age of 21 years for all account registrations. Age verification is a mandatory step for all members, and accounts that are found to have been opened by a person under 21 will be closed immediately and any funds held will be dealt with in accordance with our Terms & Conditions.

If you share a mobile device with other household members or children, we strongly recommend using your device's built-in parental controls and screen time management features to prevent anyone under 21 from accessing 999bh or any other online gambling platform. Free parental control tools are available for both Android and iOS devices and can help limit access to specific websites and apps.

Tips for Healthy Gambling Habits

• ✅Set a strict budget before you start playing and treat any gambling spend as entertainment money — the same way you would budget for a meal out or a cinema ticket. Never gamble with money you cannot afford to lose.
• ✅Decide in advance how long you will play, and use 999bh's session reminder tool to keep yourself honest. When the time is up, stop — regardless of whether you are winning or losing.
• ✅Never chase losses. If you have reached your budget limit for the day, accept the result and log out. Chasing losses almost always results in spending more than intended and can accelerate problem gambling behaviours.
• ✅Gambling should never be your primary source of income or a financial strategy. Treat every bet as a form of paid entertainment with an uncertain outcome, not as an investment.
• ✅Take regular breaks during play sessions — stand up, walk around, have a drink of water, and return to the game only if you still want to continue. Keeping yourself physically present prevents the tunnel-vision effect that long uninterrupted play sessions can create.